There may be an issue with your card and your bank may have declined the transaction. Double check that the store accepts mobile payments.If there’s a check mark but the cashier says that the payment didn’t work: Hold your phone to the payment reader for a few extra seconds.Hold your phone closer to the payment reader.Your NFC antenna could be near the top or bottom of your device. Try to hold your phone in a different way.When you’re done paying, a blue check mark appears on the screen. Step 2: Hold the back of your phone close to the payment reader for a few seconds Tip: In most countries or regions, smaller transactions don't require you to unlock your phone. You don’t need to open the Google Wallet app. Turn on your screen, then unlock your phone. Important : For users with a Pixel 7 or Pixel 7 Pro, Face Unlock is currently not supported for tap to pay transactions. You must have NFC turned on to make contactless payments.

Your phone either doesn’t support NFC or has it turned off. Follow the on-screen instructions and verify your payment method. To make contactless payments, under your card, tap Finish setup. At the top, tap the card you want to use.To set up contactless payments, add one or more payment methods to Google Wallet. Set up a payment method for contactless transactions If all these requirements are met, your phone is ready to make contactless payments. Your phone must meet the security requirements.To make a tap-to-pay transaction with a card in your Google Wallet, Google Pay should be set as your default payment app.Near field communication (NFC) must be turned on.Check if you’re ready to make contactless payments.At the top right, tap your profile picture or Account Tap to pay setup.

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